Account & Data Deletion
Last updated: 23 September 2026
You can delete your hera account and all associated data at any time, directly from the app.
Delete your account in the app
- Open hera and sign in.
- Go to the Profile tab.
- Tap Delete Account.
- Confirm and re-enter your credentials when prompted.
What gets deleted
- Your sign-in account, and your profile (name, email, role, photo).
- Every baby you added, with their name, dates, birth measurements and profile photo.
- All of their tracking records: feeding, sleep, diapers, health (temperature, medicines, vaccines, doctor visits), growth measurements, activities — and the pregnancy records, kick counts and contraction timings.
- The log you kept about yourself: medicines and supplements, weight, mood and symptoms.
- All memories — the photos themselves, their captions and their milestone tags — and any milestones you created yourself.
- Account sharing: your membership of anyone else's account, everyone you invited to yours, and every invite code.
- Any messages you sent us through the in-app feedback form.
- Your notification token, and the app language, version and time zone your device had synced.
- On the device itself, signing out of a deleted account also cancels every reminder you had scheduled and clears the settings kept on that phone. Reminders live only on the device that set them and are never stored on our servers.
All of it is deleted from our live systems immediately and permanently, and purged from backups within 30 days.
What is kept
- Records you added to someone else's shared account. If you joined another person's account and logged feeds, sleep or anything else there, those records belong to that account and stay with it — deleting your own account does not empty someone else's log. Only the person who owns that account can delete them.
- A minimal account record, with no personal information in it. It holds an internal identifier and a "deleted" marker, and nothing else: no name, no email, no role, no photo. It exists so the records above stay attached to an account rather than to nobody, and because it holds nothing personal it is kept indefinitely.
Important: cancel your subscription separately
Deleting your account does not cancel an active subscription. To stop billing, cancel it in your App Store (Settings → your name → Subscriptions) or Google Play (Play Store → Subscriptions) account.
Can’t access the app?
Email us at herabebekapp@gmail.com from the email address linked to your account, with the subject “Account Deletion”. We will verify your request and delete your data within 30 days.